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Friday, August 15, 2008

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Speaking as someone who has done more than his share of spying on behalf of the boss, the average employee would be absolutely shocked at how much of their activity can be recorded. Internet history, IM conversations, email, how often and how long you ran a certain program, if you use a P2P or bittorrent client, you name it.

We warn all new employees that they can be monitored at any time without warning and, while they seem concerned at the time, they don't really believe it. If I want to see what movies are playing tonight or check my GMail, I only use my BlackBerry. However, your BB call history and text messages can be recorded very easily (for free) if you use BES and you'll never know it.

This is one of my pet peeves. Simply because someone is spending time "goofing off" on the Internet or their cell phone doesn't make them a bad employee. In fact in my experience some of the people who "waste" the most time are the high performers. Why? They're bored. Or they need a mental break.

Employers should not be quick to judge.

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